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How to set limits on my account?

How to Set Limits on Your Account

Updated over 4 months ago

Setting limits on your account is a great way to stay in control and enjoy responsible gaming at LuckyCasino. You can configure daily, weekly, or monthly limits for deposits and losses, as well as session time limits.


Step 1: Open the Side Menu

  1. From the homepage, click the menu icon (three horizontal lines) in the top left corner.


Step 2: Access Responsible Gambling Tools

  1. Select “My Account” from the menu.

  2. Click “Responsible Gambling” to view available tools.


Step 3: Navigate to Limits

  1. In the Responsible Gambling section, choose “Manage Limits”.

  2. Click “Set Limits” to open the limit settings pop-up.


Step 4: Configure Your Limits

In the pop-up, you can set any of the following (all times use UTC time zone):

  • Deposit Limits: Daily, weekly, or monthly caps on total deposits

  • Loss Limits: Daily, weekly, or monthly caps on total losses

  • Session Time Limits: Maximum daily playtime

Tip: You don’t need to fill in every field—only set the limits that suit you.


Important Notes

  • Daily limits reset every 24 hours based on UTC calendar days.

  • Lowering any limit takes effect immediately.

  • Increasing or removing a limit requires a 24-hour cooling-off period.

  • Once a limit is reached, you cannot exceed it until the next period begins.


Need Assistance?

If you have any questions or need help setting limits, our customer support team is available 24/7 to assist you.

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