Important Reminder
When clearing your browser data, you only need to delete cookies and cache. Keep all other data untouched by unchecking options like browser history, open tabs, saved passwords, and autofill information. This preserves your important saved information while fixing potential issues.
Note: Steps may vary slightly depending on your browser version or operating system.
Mobile Browsers
Google Chrome
Android:
Open Chrome and tap the three-dot menu → Settings → Privacy and security → Clear browsing data.
Set Time range to All time.
Check "Cookies and other site data" and "Cached images and files."
Tap Clear data and confirm.
iOS:
Open Chrome and tap More (three dots, usually bottom-right) → Delete Browsing Data.
Set Time range to All Time.
Check Cookies, Site Data, and Cached Images and Files.
Tap Clear Browsing Data and confirm.
Restart Chrome or your device.
Mozilla Firefox
Android:
Open Firefox and tap the menu (three dots) → Settings → Privacy & security → Delete browsing data.
Select Cookies and site data and Cached images and files.
Tap Delete browsing data and confirm.
iOS:
Open Firefox and tap the menu (three lines or dots) → Settings → Clear Private Data or Delete Browsing Data.
Select Cookies and Cache.
Tap Clear Private Data and confirm.
Samsung Internet
Android:
Open Samsung Internet and tap the menu (three lines) → Settings → Privacy → Delete browsing data.
Set Time range to All time.
Select Cookies and site data and Cached images and files.
Tap Delete and confirm.
Safari
iOS:
Open Settings → scroll down to Safari.
Tap Clear History and Website Data (this clears cookies and cache).
Confirm by tapping Clear History and Data.
For selective clearing: go to Safari → Advanced → Website Data → Remove All Website Data.
Restart Safari.
Brave
Android:
Open Brave and tap the menu (three dots) → Settings → Brave Shields & Privacy → Clear browsing data.
Set Time range to All time.
Check Cookies and site data and Cached images and files.
Tap Clear Data and confirm.
iOS:
Open Brave and tap three dots or the bottom menu → Settings → Shields & Privacy → Clear Private Data or Clear Data.
Select Cookies and Cache.
Tap Clear Data Now and confirm.
Opera / Opera GX
Android:
Open Opera or Opera GX and tap the three-dot menu → Settings → Clear browsing data.
Set Time range to All time.
Check Cookies and site data and Cached images and files.
Tap Clear data and confirm.
iOS:
Open Opera or Opera GX and tap the profile or menu → Settings → Clear browsing data.
Set Time range to All time.
Check Cookies and site data and Cached images and files.
Tap Clear data.
Desktop Browsers
Google Chrome
Windows:
Open Chrome and press Ctrl + Shift + Delete (or click the three dots ⋮ → More tools → Clear browsing data).
Set Time range to All time.
Check "Cookies and other site data" and "Cached images and files."
Click Clear data.
macOS:
Open Chrome and press Command + Shift + Delete (or click the three dots ⋮ → More tools → Clear browsing data).
Set Time range to All time.
Check "Cookies and other site data" and "Cached images and files."
Click Clear data.
Mozilla Firefox
Windows:
Open Firefox and go to the three-line menu ☰ → Settings → Privacy & Security.
Scroll to Cookies and Site Data and click Clear Data.
Check "Cookies and Site Data" and "Cached Web Content."
Click Clear, then confirm.
macOS:
Open Firefox and click Firefox in the menu bar → Settings → Privacy & Security.
Go to Cookies and Site Data → Clear Data.
Check "Cookies and Site Data" and "Cached Web Content."
Click Clear.
Brave
Windows:
Open Brave and click the three-line menu ⋯ → Settings → Privacy and Security → Clear browsing data.
Set Time range to All time.
Check "Cookies and other site data" and "Cached images and files."
Click Clear now.
macOS:
Open Brave → Brave menu → Settings → Privacy and Security → Clear Browsing Data.
Set Time range to All time.
Check "Cookies and other site data" and "Cached images and files."
Click Clear now.
Opera / Opera GX
Windows:
Open Opera or Opera GX and click the O menu → Settings → Privacy & Security → Clear browsing data.
Set Time range to All time.
Check "Cookies and other site data" and "Cached images and files."
Click Clear data.
macOS:
Open Opera or Opera GX → Opera menu → Preferences → Privacy & Security → Clear browsing data.
Set Time range to All time.
Check "Cookies and site data" and "Cached images and files."
Click Clear data.
Microsoft Edge
Windows:
Open Edge and click the three dots ⋯ → Settings.
Go to Privacy, search, and services section.
Click Choose what to clear under Clear browsing data.
Set Time range to All time.
Check "Cookies and other site data" and "Cached images and files."
Click Clear now.
Safari
macOS:
Open Safari and click Safari menu → Preferences → Privacy.
Click Manage Website Data.
Select specific sites to remove or click Remove All to clear all cookies and cache.
After Clearing
After clearing your cookies and cache, restart your browser or device and try accessing the game or site again.
If you continue to experience issues or need assistance, our Customer Support team is available to help guide you through the process.