1. Unmet Wagering Requirements
Before you can withdraw, you must wager your deposit at least once.
Example: If you deposited $10, you need to place bets totaling at least $10 before withdrawing any winnings.
Policy Reminder: “To withdraw any amount, you must wager the full deposit at least once. We might charge a 30% processing fee if you withdraw before completing the wagering.”
2. Payment Method Mismatch
Withdrawals must be sent back to the same payment method and account used for the deposit.
Example: If you deposited via Interac, your withdrawal will be processed to that same Interac account.
3. Third-Party Account Restrictions
We cannot process withdrawals to accounts or cards not in your name.
Using another person’s account for withdrawals may result in account closure.
Need Assistance?
If your withdrawal was cancelled or you have any questions, contact our customer support team. We’re here to help you resolve any issues and get your withdrawal back on track.